PRIVACY POLICY

POSpey is a product of Quantum Paradigm (Private) Limited, a company incorporated under the applicable laws of Pakistan (“we”, “us”, “our”, or “Company”). The domain name, www.quantumparadigm.io, is exclusively owned by us.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information related to your use of the POSpey point-of-sale (POS) application. The policy applies to shop owners and users of the POSpey app (“you”, “your”, or “user”). Please read this policy carefully as by accessing or using POSpey, you agree to the terms outlined below.

Information We Collect

We collect the following types of information when you use POSpey:

  1. Personal Information:
    • Name, email address, phone number, and business details such as shop name, address, and business category.
    • Payment and financial information for processing transactions (e.g., bank account or card details).
  1. Usage Information:
    • Transaction data, including sales history, inventory levels, customer information (if provided by the shop owner), and purchase details.
    • Technical information such as your IP address, browser type, device information, and usage patterns within the app.
  1. Device Information:
    • Information about your device (e.g., device ID, operating system, browser type) and location data (if enabled).
  1. Cookies and Tracking Technologies:
    • We may use cookies and similar technologies to enhance your experience, including remembering your preferences and tracking user interaction with the app. You can choose to disable cookies through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

  1. Providing and Improving the Service:
    • To facilitate transactions, manage sales and inventory, and improve the functionality of POSpey.
    • To optimize user experience based on usage data and feedback.
  1. Communication:
    • To send important updates, notifications about system maintenance, new features, or security alerts.
    • To respond to customer service inquiries or provide support.
  1. Financial Processing:
    • To process payments, refunds, and manage financial transactions securely through approved payment gateways.
  1. Compliance and Legal Obligations:
    • To comply with applicable laws, regulations, and legal requirements, including the prevention of fraud and security issues.
  1. Analytics and Improvements:
    • To analyze app performance and improve service offerings. Aggregated data may be used for internal analysis or market research, but it will not include personally identifiable information.

Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share information in the following circumstances:

  1. Service Providers:
    • We may share information with third-party service providers who assist with processing transactions, maintaining the app, or providing customer support. These parties are bound by confidentiality agreements and are authorized to use your information only as necessary to provide these services.
  1. Legal Compliance:
    • We may disclose your information if required by law, regulation, legal process, or governmental request to protect the rights, property, or safety of our users, or to enforce our Terms of Service.
  1. Business Transfers:
    • If we undergo a business transition, such as a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any changes in ownership or uses of your personal data.

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Payment information is processed using secure encryption technologies. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Transactional and financial data may be retained for record-keeping, auditing, or compliance purposes.

Your Choices and Rights

You have the right to:

  1. Access and Update Information:
    • You can view and update your personal information through the POSpey app settings. If you wish to delete or correct inaccurate information, contact our support team.
  1. Opt-Out of Communications:
    • You may opt-out of non-essential communications such as promotional messages by adjusting your notification settings within the app.
  1. Disable Cookies:
    • You can control cookie settings through your browser, but disabling cookies may affect your experience with the app.

Children's Privacy

POSpey is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Changes to this Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated through the app or other communication channels. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at info@quantumparadigm.io.

By using POSpey, you agree to this Privacy Policy. If you do not agree, please do not use our services.

Copyright © Quantum Paradigm 2023